Home Away Cancellation Policy

Review the owner s cancellation policy.

Home away cancellation policy. Some properties may have custom cancellation policies that differ from the ones above. Learn about the 5 options relaxed cancellation policy. If you don t hear from them within 24 hours of your initial request or don t see an option to cancel your booking.

Here s what homeaway is doing as part of our covid 19 emergency policy full refund of homeaway s fees. 50 refund minus service fee if you cancel at least 7 days before check in. If your cancellation policy allows for a 50 refund at this time the traveler would receive 100 00 back.

Request a cancellation if you follow the steps above and see request cancellation the property owner or manager will need to process the cancellation after you submit. If you don t hear. These are a set of conditions property owners can select but must adhere to.

Or you can choose to receive a refund of any rental payments you ve made minus the booking fee and associated taxes. When setting your listing s cancellation policy you may choose from one of five options. When someone has an emergency and they need to cancel their stay with the vacation rental they should have an option or be made aware of the homeaway rental cancellation policy that is set in place.

Homeaway is refunding 100 of the money it makes through traveller service fees when someone must cancel a trip due to covid 19 whether the cancellation is government mandated or because you re prioritizing the health of your family and. A traveler cancels a reservation totaling 500 00 but has only paid 200 00 towards the cost of the reservation. Property owners set their own refund and cancellation policies but have to adhere to outlines provided by homeaway.

Cancellation policy options in homeaway. 100 refund if you cancel at least 14 days before check in. Request a cancellation if you follow the steps above and see request cancellation the property owner or manager will need to process the cancellation after you submit.